Privacy Policy

What we collect

We only collect what you choose to send us through a form on this website. Depending on the form, that may include your name, email address, phone number, country, the subject you selected, and the message you wrote. The giving form additionally records the amount and method you selected.

We do not collect payment card details on this website. No payment is processed here.

Why we use it

To reply to you, to arrange what you asked about, and where you have given a gift, to confirm it and to keep you informed about the work you supported. We do not use your details for anything else.

What we do not do

• We do not sell, rent or trade your personal information.
• We do not share it with other organisations for their own purposes.
• We do not add you to a mailing list because you contacted us about something else.
• We do not publish anything you send us without asking you separately first.

Sensitive information

Some people contact us about difficult personal circumstances or to raise a safeguarding concern. We treat that information as confidential. The exceptions are the two set out in our safeguarding commitments: where someone is at risk of serious harm, and where the law requires disclosure. In those cases we act to protect the person, and wherever possible we tell them what we are doing and why.

Cookies and analytics

NEPSIS does not set advertising or tracking cookies of its own, and this website does not use third-party analytics.

Two Google services are used, and both mean your browser contacts Google's servers:

• Google Fonts. Used to download the typeface. This sends your IP address to Google but sets no cookie.
• Google Maps. A map showing our office appears at the foot of every page. It loads only when you scroll down to it, and once it loads Google may set cookies and collect usage data under its own privacy policy, which we do not control. If you do not scroll to the map, it is never loaded.

If analytics or any other third-party service is added in future, this page will be updated before it goes live.

How long we keep it

We keep enquiries for as long as they are useful for the conversation they belong to. Records relating to giving are kept for as long as we need them for our own accountability. Anything else is deleted when it is no longer needed.

Children

This website is not designed for children to use directly. Where NEPSIS works with girls, we require parental or guardian awareness and permission, and we do not collect a child's personal information through this website.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will do it. You do not need to give a reason.

Contact

Phone 0337 9433237 or use the contact form. Our address is St No 11, House 9, Rimsha Colony, Sector H-9/2, Islamabad, Pakistan.